← All help topics
🛡️

Safety, account & recovery

Report or block members, recover your account on a new number, or delete it.

Steps Tap a picture to enlarge

Report or block

On any profile, post or message, use the ⋮ menu to Report inappropriate behaviour or Block the member. Samaj admins review every report.

Forgot your PIN?

If the PIN is entered wrong too many times the account locks briefly for safety. Forgot it? Tap "Forgot PIN? Send an OTP." right on the PIN screen — log in once with the OTP and set a new PIN yourself. No admin needed.

Changed your number?

On the login screen choose "Recover account", enter your OLD number and your new one. An admin verifies and moves your account — everything stays intact. Note: if you can still log in with your current number, you do not need recovery.

Logout & shared phones

Use Profile → Logout on a shared phone — it fully clears your session so the next person cannot see your account.

Delete your account

Profile → Delete account permanently removes your personal information (as per Indian data-protection law). Donation and receipt records are kept as legally required.